This Sources Sought/Market Survey Notice is being conducted by John D. Dingell VA Medical Center, 4646 Joh R. St., Detroit, MI 48201 to identify all sources that are capable of providing Siemens Symbia T16 and Maintenance Services for the period of January 01, 2025 December 31, 2025 at the discretion of the Government in strict accordance with all schedules, specifications, terms, conditions and provisions of this contract. 1. SCOPE OF WORK: The Contractor shall provide all parts, labor, travel and technical phone support necessary to perform service and emergency repair on the Siemens Symbia T16 equipment located at the John Dingell VA Medical Center (VAMC) in strict accordance with all schedules, specifications, terms, conditions and provisions. The Coverage plan includes: Full services agreement-Siemens Symbia T16 (SN:2009) Parts, Labor and Travel Glassware Included Crystals Included Sources Included Source Rod Included Preventative Maintenance: Two (2) Preventative Maintenance Visits per Year To be performed during normal business hours (Mon-Fri, 8am-5pm) excluding federal holidays 2. PLACE OF PERFORMANCE: John D. Dingell VA Medical Center 4646 John R Street, Detroit, MI 48201 3. CONFORMANCE STANDARD: All services provided under this contract must be performed in conformance with the National Fire Protection Agency (NFPA), Occupational Safety and Health Administration (OSHA), and Original Equipment Manufacturer standards and specifications. The C&A requirements do not apply, and a Security Accreditation Package is not required. 4. HOURS OF WORK Technical and Application Phone support is Monday through Friday from 8:00 a.m. to 5:00 p.m. EST Onsite routine and PM services are 8:00 am through 5:00 pm EST, excluding federal holidays or as otherwise arranged with the Contracting Officer Representative (COR). Exceptions are made for holidays. The eleven holidays observed by the Federal Government are New Year s Day, Martin Luther King Day, President s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Also, any other day declared by the President of the United States to be a national holiday. 5. PERFORMANCE REQUIREMENTS: Contract shall include all normal spare parts, supplies necessary for repair and maintenance. Contractor shall have access and readily available manufacturer's replacement parts. Equipment placed under this service contract shall be in good operating condition. Preventive maintenance shall be done during normal working hours, Monday through Friday from 8:00 a.m. to 5:00 p.m., excluding federal holidays. Scheduled preventive maintenance cycles shall be completed within one working day; extensions beyond one working day require the approval of the COR or Biomedical Engineering department designate. Preventive maintenance schedule (PMI) shall be according to OEM specifications. This schedule shall be provided before the contract begins. Unlimited emergency repair service shall be available on site, when necessary, Monday-Friday. Performance verification shall be required after every preventive maintenance and emergency repair event. If any procedures were performed that would in any way affect the calibration status of the instrument, the results of performance testing shall conform to established performance criteria for the instrument. Each maintenance or emergency repair event shall include inspection for internal and/or external causes of medical and electronic problems, including: Wear, misalignment, maladjustment, damage or other malfunctions with respect to the manufacturer specifications. Inspection for electrical safety and fire hazards. Cleaning and lubrication of equipment as required. Repair or replacement of all defective components necessary to conform to instrument specifications. Calibration or standardization of instruments required. Testing for proper operation of entire system and subsections. Document proper function and performance of instrument. Only new standard parts or reconditioned parts shall be furnished by the Contractor in effecting repairs. Parts supplied by the Contractor shall be installed by the Contractor. All parts replaced within plan type coverage shall be identified by part number as shown on the schematics/parts list. Actual cost of parts shall be placed on service report, but shall be billed as a no charge item on Contractor's invoice. All parts replaced, shall be new/exchange replacement parts, as suggested by the original manufacturer. If performance does not conform to the contract specification, the Government will require the Contractor to perform the service again to conform to contract specifications, at no increase in the contract cost. When the defects in service cannot be corrected by re-performance, the Government may: Require the Contractor to call in a certified technical expert on the listed instrument. Specifically require the Contractor to call in a senior technical engineer from the manufacturer. Repeated malfunctions of any systems component or subsection for more than five times within one month shall not be tolerated. The Contractor is responsible for repairing all faulty equipment and identifying the nature and cause if repeated failures. The Contractor in this situation shall either: Make repairs such that the identified problems are corrected to the extent that repeated failures are eliminated. Prove that the equipment is not faulty and that an external cause for the problem exists with recommendations for resolution. 6. EQUIPMENT DESCRIPTION: Equipment Identifiers Equipment EE 75977 SN: 2009 SYMBIA T16 If this is a service your business can provide, respond to this Sources Sought by Friday, November 29, 2024; 3:00 P.M. Eastern time. Responses should include: (1) Business Name and Address (2) Point of Contact Name, Phone Number, and E-mail Address (3) SAM UEI and NAICS code (4) Business Size SMALL or LARGE (5) Type of Business SERVICE DISABLED VETERAN OWNED, VETERAN OWNED, 8A, HUBZone, WOMEN-OWNED etc. (6) Applicable GSA/FSS Contract Number (if applies). All businesses eligible to provide this service are encouraged to reply as this information may be used to determine potential set-asides for the above noted service. E-mail responses to: Alexis Alexander, at Alexis.Alexander1@va.gov. (Note: This is NOT A REQUEST FOR QUOTE or an announcement of a solicitation.)
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